From the Owner of Maids Over Austin

I don’t do windows, do you?

I’m guessing if you’re reading this, you don’t ( or want to or have time to) do windows. If I’m right, I’m also guessing you don’t do floors, bathrooms, laundry and some of the other chores around your house. And let’s face it, for most people cleaning the house is a chore — and not how you want to spend your relaxing hours away from work. And with summer right around the corner, you can look forward to traveling house guests, unexpected visitors, and last minute entertaining. That means, having a clean house is a necessity.

So, if you’re not doing the windows, who is? And most importantly, how do you find a qualified and reputable cleaning company?

I know you may be a little hesitant to hire an Austin maid service because you’ve seen the 20/20 investigative reports showing grainy videos with an employee from some national company helping themselves to a few pieces of jewelry, snooping through unmentionables, and generally providing a cleaning job that lacks luster.

Which begs the question…

What should I look for when selecting a cleaning company in Austin?

There are a few details that can make finding a qualified cleaning company easier. Here’s what we recommend you look for before you even consider inviting anyone to clean your windows.

Insured and Bonded
You’ve likely heard the phrase “insured and bonded,” but not always associated with cleaning companies. When it comes to working with cleaning companies, insured and bonded goes a long way because financial coverage protects clients in the case of damage, theft, and other types of accidents. Insured and bonded can provide you with some serious peace of mind when it comes to people cleaning your home.

Satisfied Customers
Recommendations offered by satisfied — and not so satisfied — customers can make all the difference. When searching for a reputable cleaning company really look into their reputation and see what other people are saying about their work. Check out consumer review sites like Angie’s List or Google to see what their reputation really is. Trust me, if the service a company offers is spectacular or horrible — you’ll read all about it.

Cleaning Supplies
There are a few sides to this coin. First, be sure to inquire as to whether the cleaning company you’re considering provides their own cleaning supplies — or are you expected to provide the supplies? Some cleaning companies don’t provide their own supplies, and as a kicker, charge you extra to cover the cost of the supplies they use.

The other side of the cleaning supplies coin is the type of supplies used. At Maid Over Austin, we not only equip our cleaning professionals with supplies, and if you would like organic, non-toxic cleaning agents. Just ask — we use them at your request.

What do you think is important to know about a cleaning company before inviting them into your home?